‘Little words – large difference’

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Jenni Ingram, University of Oxford

The science behind our social interactions and talk in our everyday lives is a growing area of research that can have profound effects on practice. Conversation Analysis focuses on how we use words in our everyday interactions to achieve different things. Research using CA has included the analysis of interactions in pedagogic contexts including classrooms, tutorials and supervisions, but also other institutional contexts including doctor-patient consultations, news interviews, dispute negotiation and police interrogations.  This research has illustrated and explained how asking questions, making requests and giving information can be done in different ways, where these different ways may involve just small changes but can have a huge effect how others respond.

Part of the Pedagogy, Learning, and Knowledge Research Theme Seminar Series.